<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1204737666323810&amp;ev=PageView&amp;noscript=1">
Start a Quote

Jewellery Insurance Instant Quote

You’ll have a quote in less than 60 seconds

Jewellery Insurance Instant Quote

You’ll have a quote in less than 60 seconds

Q Insights

Jewellery insurance info, helpful guides, resources and industry-leading insights.


Jewellery Insurance

Brisbane’s Top 10 Proposal Locations

Your heart’s all a-flutter and it’s hard to sit still. So you’ve decided to...

Portable Contents Insurance vs Jewellery Insurance

Insurance makes it possible for you to enjoy wearing your Rolex or engageme...

Insurance Information

Side-by-Side Insurance Policy Comparison

If you could be doing anything today, what would it be? Shopping for insura...

How Much Does Engagement Ring Insurance Cost?

Wedding costs add up fast! And worse, the list seems to grow as you approac...

12 Reasons You Should Insure Your Jewellery

Some of your possessions are easy to replace. One television is much like t...

Luxury Watches

Luxury Watches: The Old Classics

Wearing a luxury watch demonstrates respect for the past and a nod to the t...

Luxury Watches - The Three Must-Haves for Any Collection

The luxury watch market has never been more exciting. From revivalist model...

What Does Watch Insurance Cover?

A luxury watch does more than tell the time. It brings an element of elegan...

Jewellery Trends

Melbourne’s Top 10 Proposal Locations

When did you start imagining a forever future with your partner? In most ca...

Sydney’s Top 10 Proposal Locations

Your marriage proposal should top the romantic experiences of your life (so...

Timeline of Diamond Cutting

Visit your favourite jeweller, and you can feast your eyes on stunning spar...


Keep up to date with the latest jewellery trends, insights and inspiration from Q Report.

Engagement Rings

Perth's Top Ten Proposal Locations

Planning a Perth proposal? Congrats! From luscious beaches to charming neig...

Engagement Ring Insurance: The Do’s and Dont’s

Yellow gold or white gold? Pear-shaped or oval? Wedding band or no?

Protecting Your Engagement Ring in Summer

Ah, summer - that carefree time of year when sandals rein and the sun keeps...


Diamond Certificates Explained

Shopping for a diamond can be intimidating, especially if you haven’t done ...

Retail vs Resale: The Value of a Diamond

“It’s an investment.” You might hear this phrase as you shop around for jew...

Not Your Style? A Guide to Resetting Your Family Heirloom Diamond Ring

You’ve inherited a piece of jewellery from a beloved family member. Congrat...


Journey of a Diamond: Mines to Markets

Nestled deep in the Earth, diamonds rest for millions of years before makin...

Should I Use a Proposal Planner?

It sounds so simple. You simply drop to your knee, proclaim your love, and ...

Antiques Roadshow. Are You Sitting on a Gold Mine?

Have you seen the one where the long-haired man hears what his watch is wor...

Helpful Resources

Featured Resource

The Complete Guide to Jewellery Insurance

Access the Guide
Featured Resource

The Ultimate Guide to Luxury Watches

Access the Guide
Featured Resource

Ring Size Guide & Sizer

Download Guide

Nightmare On Claims Street

Q Report Team
December 22,2019 -9 min read

You won’t find any goblins, ghouls, gremlins or ghosts in this horror story. No, this tale doesn’t need a villain to chill you to the bone. 

As we learned in part one of our jewellery insurance claims series, sometimes, the scariest stories are the most realistic.

From airport accidents to boating blunders, these five claims stories will have you sleeping with the lights on. Welcome to nightmare on claims street.


1. The Drainage Disaster

When Joel arrived to work, he couldn’t have imagined how quickly his day would go down the drain. His wedding ring came loose and was lost in a large drainage infrastructure, eventually being sucked out to sea never to be seen again. 

Thankfully, Joel had decided to protect himself with a Q Report jewellery insurance policy, which quickly put a plug in his sinking feelings. But don’t take our word for it; watch Joel’s story below:




2. The Flight Fiasco

As if a 15-hour flight from Los Angeles to Sydney wasn’t stressful enough already, this unfortunate fiance was about to have the most turbulent flight of her lifetime.

Just as she was preparing to board, she noticed her three-week-old engagement ring was gone. Panicking, she alerted airport staff, who had fellow passengers and even the pilots searching the departure gate, with no luck. With time running out, she had no choice but to board the plane and watch her ring disappear into the distance during takeoff.

When she landed back in Sydney, she discovered her partner had already filed a claim with Q Report and her case was underway.




3. The Boating Blunder

There’s nothing like a day on the water to relax and recharge, or so this lady thought. While enjoying her day at sea, she discovered her diamond ring had been knocked against the sides of the vessel, badly damaging the ring’s claws and bending them out of shape.

Remember, if you lead an active lifestyle and plan to enjoy your jewellery during physical activities, some ring setting styles are more vulnerable to damage than others.



The Complete Guide to Jewellery Insurance Guide


4. The Timepiece Trip-up 

Our reflexes aren’t always as sharp in the morning, as this unlucky Q Report client discovered the hard way. While getting ready for work, he dropped his heavy watch and shattered its face, which required professional repair. 

Thankfully, he was able to return to his original jeweller as his timepiece was protected with a Q Report watch insurance policy. This policy also granted him cover up to 125% of the watch’s agreed value.



5. The Fire

On a more serious note, this last story just goes to show that you never know what’s around the corner. This unlucky client was struck by a terrible house fire and recovered the crushed remains of her treasured engagement ring from her jewellery box. 

While her jewellery insurance was only a small consolation in the scheme of this tragedy, she was thankful she’d chosen to protect her most beloved items with us. 



Protect Your Jewellery With Specialised Insurance

As you can see, nightmare situations really do happen. Specialised jewellery insurance like Q Report is one of the best ways to protect yourself when tragedy strikes, and soften the blow of events like these.

With a Q Report policy, you’ll join thousands of other savvy Australians who have invested a small amount to protect their priceless items. Our cover includes 12 months worldwide protection, the option to return to your original jewellery for replacement and repair, a low fixed excess of $100 if you need to make a claim, and a free annual revaluation of your items. 

See how little it can cost to protect your most precious items - get a Q Report quote today.


New call-to-action


Jewellery Insurance Instant Quote


Jewellery Insurance Instant Quote




Related Articles

Brisbane’s Top 10 Proposal Locations

Your heart’s all a-flutter and it’s hard to sit still. So you’ve decided to...

Perth's Top Ten Proposal Locations

Planning a Perth proposal? Congrats! From luscious beaches to charming neig...

Engagement Ring Budget Calculator

What you need to save to meet your timeframe and budget is:

This has not taken cut, colour, clarity or carat, your financial situation or your partners taste into account. There are many factors that can reduce or increase the value of an engagement ring.

Not sure where to start?

Speak with one of our Q Certified Jewellers to find out what you can afford, what your partner is looking for and what will financially work best for you.

Find your local jeweller
How much would insurance cost?
Get an instant quote