<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1204737666323810&amp;ev=PageView&amp;noscript=1">

Jewellery Insurance Instant Quote

You’ll have a quote in less than 60 seconds

Experience Peace of Mind with Q Report

900+ 5 Star Google Reviews

Google Rating Copy

FAQ’s

What do I need to do in the event of a claim?

In the case of a claim, you will need to notify us directly. You can either call us on 1300 882 018 or email us at claims@qreport.com.au .

We will then guide you through the next steps where we will require a statutory declaration, and a police report (if lost or stolen).

We will then take care of the rest and liaise with your jeweller and the underwriter and keep you updated along the way.

How long does the claim process take?

It largely depends on how long it takes for you to send us your Statutory Declaration and Police Report (if applicable).

Assuming there are no problems and we don’t require any further information, claims are usually processed and approved within 5 business days. Although, we have had cases where this process has been completed within 1 day.

I’ve been dealing with my trusted jeweller for years and only want to use them in the event of a claim. Will this be a problem?

That we love to hear!

At Q Report, we appreciate the relationship you may have with your jeweller. We’ll always suggest that you go back to your original or preferred jeweller in the case of a claim. We will not dictate to you where you need to go to repair / replace your jewellery.

I purchased my ring overseas. What happens if I need to claim?

We regularly deal with jewellers from all over the world. If you wanted to make a claim and have your jewellery repaired or replaced by your jeweller overseas, we will liaise directly with that jeweller to get the necessary information to get your claim finalised as soon as possible.

Our Head Office team are also able to speak many languages so this makes the process much easier.

Can I get a cash settlement if I make a claim?

The aim of our policy is to put you back into the same position you were in prior to your loss. This means to replace the item jewellery in the case of a loss or repair it in the case of damage. In certain cases where it is impractical to replace or repair the item easily, we will discuss with the Insurer the cash settlement option.

How to make a claim

Need help with a claim? Have Questions? Call us on 1300 882 018 or send us an email

Contact Us

Instant Jewellery Insurance Quote

PLEASE CONFIRM YOUR DETAILS AND SELECT THE BEST TIME FOR US TO CALL YOU

BACK TO YOUR QUOTE

"Very happy with the service. Prompt responses to questions, swift action dealing with the jeweller and generous payments/contribution to replacement. All in all, we were very happy with the service."

Andrew

Stars

Google | October 2022

Andrew

Stars

Google | October 2022

Joel

Stars

Google | June 2019

Joel

Stars

Google | June 2019

"Susan from Q Report was so kind, supportive & helpful. The claims process was so much easier than I expected, which was amazing at an otherwise stressful time. Will definitely be taking out another policy with Q Report."

Victoria Beal

Stars

Google | October 2022

Victoria Beal

Stars

Google | October 2022

"Very quick and seamless process to insure our valuable jewellery for security and peace of mind prior to travelling overseas. Jem was very friendly and helpful, completing the process quickly and easily, out of hours to start the cover immediately. The online application is very straightforward, and the premium is competitive, given the value specified and the level of worldwide cover. Would recommend."

Callum Kennedy

Stars

Google | October 2022

Callum Kennedy

Stars

Google | October 2022

"The process was fast and easy and the interaction with customer service was pleasant. Perhaps not the cheapest option but given the low excess and additional coverage benefits I would definitely recommend them as an option, especially if you are planning to travel."

Q Report Certified Jewellers

Stars

Google | December 2018

Q Report Certified Jewellers

Stars

Google | December 2018

"Well pleased and very professional to deal with. Dealt with Susan throughout the ideal, and I can say she is an asset to this company. She took her time and worked thoroughly through the process quickly and hassle free. Cannot thank her enough, will continue insuring with this company. Keep up the good work Susan!!"

Andre Tahan

Stars

Google | September 2022

Andre Tahan

Stars

Google | September 2022

"I highly recommend getting Q Report insurance for your engagement ring! My engagement ring was damaged and fixed through the insurance and my jeweller so easily. Lovely people to work with and a nice experience all round."

Annalea Smith

Stars

Google | September 2022

Annalea Smith

Stars

Google | September 2022

“Easiest insurance purchase in my life. Q Report responded instantly after I lodged a quote online. Only a couple of fields to complete and a quick phone call. You won’t regret it.”

Bec Harding

Stars

Google | August 2022

Bec Harding

Stars

Google | August 2022

"This is the second time I have had to claim with Q Report and I couldn’t thank them more for the help and the way they make you feel so important, always ringing to give me updates. They make you feel like they really care and take pride in their job. Thank you especially to Susan for everything! I recommend Q Report for everyone." 

Elisha White

Stars

Google | November 2022

Elisha White

Stars

Google | November 2022

"Great customer service. Made taking out the insurance very easy. Highly recommend using Q Report Jewellery Insurance."

Samuele Rigoli

Stars

Google | November 2022

Samuele Rigoli

Stars

Google | November 2022

"Very happy with my journey Q Report! Susan was so very helpful and persistent to ensure I was able to replace my rings from my original jeweller. Cannot recommend enough! Thank you.”

Sophie Guyonnet

Stars

Google | October 2022

Sophie Guyonnet

Stars

Google | October 2022

"Susan who organised my claim went above and beyond to ensure it was done efficiently and extremely quickly. She dealt with the entire claim and only needed to contact me for images - everything was handled by Q Report and my jeweller. She was an absolute pleasure to deal with, couldn't recommend Q Report enough. Susan genuinely cares, and it shows in the way she deals with the claims."

Sarah Louise

Stars

Google | October 2022

Sarah Louise

Stars

Google | October 2022

"Mayesha was incredibly helpful with choosing the right type of insurance for my jewellery. Very friendly and kind service. I look forward to insuring more with this team in the future."

William Kent

Stars

Google | October 2022

William Kent

Stars

Google | October 2022

"Had a fantastic and seamless process with Fiona from the Q Report team. I had to get insurance on behalf of my brother, and I couldn’t believe how simple everything was. Fiona was very efficient and answered all of my questions. Would definitely recommend Fiona and Q Report team."

JK

Stars

Google | September 2022

JK

Stars

Google | September 2022

David

Stars

Google | June 2018

David

Stars

Google | June 2018

"I had my watch stolen whilst overseas, but thankfully I was insured with Q Report. Susan managed my claim and was nothing but amazing from start to finish. She put my mind at rest and reassured me throughout the process. I would recommend Q Report to anyone looking to insure their jewellery."

James Binder

Stars

Google | August 2022

James Binder

Stars

Google | August 2022

"Very fast response time. The entire process was easy, from submitting the information, to payment."

Michael Smith

Stars

Google | November 2022

Michael Smith

Stars

Google | November 2022

"Very happy with the service. Prompt responses to questions, swift action dealing with the jeweller and generous payments/contribution to replacement. All in all, we were very happy with the service."

Andrew

Stars

Google | October 2022

Andrew

Stars

Google | October 2022

"Great customer service. Made taking out the insurance very easy. Highly recommend using Q Report Jewellery Insurance."

Samuele Rigoli

Stars

Google | November 2022

Samuele Rigoli

Stars

Google | November 2022

Joel

Stars

Google | June 2019

Joel

Stars

Google | June 2019

"Very happy with my journey Q Report! Susan was so very helpful and persistent to ensure I was able to replace my rings from my original jeweller. Cannot recommend enough! Thank you.”

Sophie Guyonnet

Stars

Google | October 2022

Sophie Guyonnet

Stars

Google | October 2022

"Susan from Q Report was so kind, supportive & helpful. The claims process was so much easier than I expected, which was amazing at an otherwise stressful time. Will definitely be taking out another policy with Q Report."

Victoria Beal

Stars

Google | October 2022

Victoria Beal

Stars

Google | October 2022

"Susan who organised my claim went above and beyond to ensure it was done efficiently and extremely quickly. She dealt with the entire claim and only needed to contact me for images - everything was handled by Q Report and my jeweller. She was an absolute pleasure to deal with, couldn't recommend Q Report enough. Susan genuinely cares, and it shows in the way she deals with the claims."

Sarah Louise

Stars

Google | October 2022

Sarah Louise

Stars

Google | October 2022

"Very quick and seamless process to insure our valuable jewellery for security and peace of mind prior to travelling overseas. Jem was very friendly and helpful, completing the process quickly and easily, out of hours to start the cover immediately. The online application is very straightforward, and the premium is competitive, given the value specified and the level of worldwide cover. Would recommend."

Callum Kennedy

Stars

Google | October 2022

Callum Kennedy

Stars

Google | October 2022

"Mayesha was incredibly helpful with choosing the right type of insurance for my jewellery. Very friendly and kind service. I look forward to insuring more with this team in the future."

William Kent

Stars

Google | October 2022

William Kent

Stars

Google | October 2022

"The process was fast and easy and the interaction with customer service was pleasant. Perhaps not the cheapest option but given the low excess and additional coverage benefits I would definitely recommend them as an option, especially if you are planning to travel."

Q Report Certified Jewellers

Stars

Google | December 2018

Q Report Certified Jewellers

Stars

Google | December 2018

"Had a fantastic and seamless process with Fiona from the Q Report team. I had to get insurance on behalf of my brother, and I couldn’t believe how simple everything was. Fiona was very efficient and answered all of my questions. Would definitely recommend Fiona and Q Report team."

JK

Stars

Google | September 2022

JK

Stars

Google | September 2022

"Well pleased and very professional to deal with. Dealt with Susan throughout the ideal, and I can say she is an asset to this company. She took her time and worked thoroughly through the process quickly and hassle free. Cannot thank her enough, will continue insuring with this company. Keep up the good work Susan!!"

Andre Tahan

Stars

Google | September 2022

Andre Tahan

Stars

Google | September 2022

David

Stars

Google | June 2018

David

Stars

Google | June 2018

"I highly recommend getting Q Report insurance for your engagement ring! My engagement ring was damaged and fixed through the insurance and my jeweller so easily. Lovely people to work with and a nice experience all round."

Annalea Smith

Stars

Google | September 2022

Annalea Smith

Stars

Google | September 2022

"I had my watch stolen whilst overseas, but thankfully I was insured with Q Report. Susan managed my claim and was nothing but amazing from start to finish. She put my mind at rest and reassured me throughout the process. I would recommend Q Report to anyone looking to insure their jewellery."

James Binder

Stars

Google | August 2022

James Binder

Stars

Google | August 2022

“Easiest insurance purchase in my life. Q Report responded instantly after I lodged a quote online. Only a couple of fields to complete and a quick phone call. You won’t regret it.”

Bec Harding

Stars

Google | August 2022

Bec Harding

Stars

Google | August 2022

"Very fast response time. The entire process was easy, from submitting the information, to payment."

Michael Smith

Stars

Google | November 2022

Michael Smith

Stars

Google | November 2022

"This is the second time I have had to claim with Q Report and I couldn’t thank them more for the help and the way they make you feel so important, always ringing to give me updates. They make you feel like they really care and take pride in their job. Thank you especially to Susan for everything! I recommend Q Report for everyone." 

Elisha White

Stars

Google | November 2022

Elisha White

Stars

Google | November 2022

Get an instant quote