<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1204737666323810&amp;ev=PageView&amp;noscript=1" alt="facebook">
Q Insights

Jewellery insurance info, helpful guides, resources and industry-leading insights.

 

Jewellery Insurance

Key Questions to Ask When Choosing Jewellery Insurance

When selecting jewellery insurance, asking the right questions can help you...

How To Solve Everyday Dilemmas With Jewellery Insurance

Welcome to our guide on navigating everyday jewellery dilemmas with the hel...

Is Watch & Jewellery Theft on the Rise in 2024?

Concerned about the rise in watch and jewellery theft in 2024? A surge in t...

Insurance Basics

Five Out of Five: The Top 20 Q Report Insurance Reviews

Our customers speak from the heart, and when it comes to your precious jewe...

What is a ‘No Impact Claim’ in Jewellery Insurance?

How would you feel if you lost your favourite piece of jewellery?

Does Jewellery Insurance Cover Natural Disasters?

Floods, cyclones, bushfires and hailstorms. All of these natural disasters ...

Luxury Watches

How to Protect Your Luxury Watch Collection During Travel

Travelling with luxury watches requires extra care and attention. Whether y...

The Surprising Hidden Features of Luxury Watches

Luxury watches are all about style and prestige. But below the surface lies...

The Essential Guide To Longines Watches

For over a century and a half, Longines watches have captivated collectors ...

Jewellery Trends

Why Pink Diamond Engagement Rings are Trending!

Pink diamond engagement rings have captured the hearts of couples around th...

The Ultimate Guide To Using an Ultrasonic Jewellery Cleaner

You've built a collection of luxury jewellery that reflects your unique sty...

The Enduring Appeal of Black Gemstone Jewellery

Black gemstone jewellery has an enigmatic allure that captivates the senses...

Subscribe

Keep up to date with the latest jewellery trends, insights and inspiration from Q Report.

Engagement Rings

Why Pink Diamond Engagement Rings are Trending!

Pink diamond engagement rings have captured the hearts of couples around th...

Should You Buy a Moissanite Engagement Ring?

Gone are the days when engagement rings were a one-size-fits-all affair! To...

20 of the Best Engagement Present Ideas

Planning a gift for an engaged couple can feel like a high-stakes treasure ...

Diamonds

Live Your Life in Colour: Canary Diamond Engagement Rings

Do you know diamonds come in a wide range of colours?

Lab Grown vs Natural Diamonds (What's the Difference?)

When most people think of diamonds, they think of natural diamonds.

The Surprising Science Behind Diamond Cutting

A natural diamond is as rich in history as it is in beauty. From the moment...

General

Proposing at Home: Do’s and Don’ts

According to a 2019 survey of 20,000 newly-engaged couples, 21 percent of p...

Are Diamonds a Good Investment?

Most people don’t consider buying diamonds until it’s time to purchase an e...

Brisbane’s Top 10 Proposal Locations

Your heart’s all a-flutter and it’s hard to sit still. So you’ve decided to...

Helpful Resources

Featured Resource

The Complete Guide to Jewellery Insurance

Access the Guide
Featured Resource

The Ultimate Guide to Luxury Watches

Access the Guide
Featured Resource

Ring Size Guide & Sizer

Download Guide

What Isn't Covered by Jewellery Insurance

Q Report Team
Updated on March 04, 2024
3 min read

Beautiful jewellery is to be seen, not to be hidden away for safety’s sake. We want our clients to wear their treasured necklaces, bracelets, luxury watches and rings as often as they wish.


However, we also know that life happens, and sometimes our treasured items encounter accidents or even loss.


Our goal at Q Report is to put our clients right back where they were before their claims. In other words, if you lose your three-stone, platinum-set engagement ring, we aim to replace it, with one produced by the very same jeweller, if possible.


To that end, we cover your jewellery anywhere in the world so you can take it with you on holiday. We also revalue your pieces each year, so you always know that it’s adequately covered, even when the market fluctuates.


As you consider cover for your jewellery, it’s essential to learn about what’s not included with jewellery insurance. In this post, we’ll review those items.

 

What Isn’t Covered by Jewellery Insurance

While we strive to protect our clients’ most precious possessions, we can’t cover the following items.

 

Jewellery that is Severely Damaged

When you purchase a piece of jewellery from a Q Certified Jeweller, the item is in excellent condition and comes with a warranty. Keep in mind, when you purchase jewellery, that warranties and insurance are very different.


Warranties are intended to cover manufacturing defects in jewellery for a limited time. In essence, warranties guarantee that you’re getting the quality you paid for, and Australian Consumer Law governs most warranties. If, after a few weeks of normal wear and tear, a stone falls out of your jewellery or a clasp breaks, you can return to your jeweller for a warranty replacement.


Insurance, on the other hand, covers accidents, theft and loss, and the time period of cover isn’t limited to a few weeks or months. If you drop your ring on a concrete floor and it becomes damaged, a warranty won’t help you because the accident wasn’t caused by a manufacturing defect. Insurance would cover the repairs.

 

Jewellery in Poor Condition

To ensure that we can restore damaged jewellery back to its original condition, it must be in excellent shape from the date we start covering it.


Q Certified jewellers only sell jewellery in excellent condition, but we also cover high-quality jewellery sold by other dealers. The review process is straightforward and simple. In most cases, we’ll need the following documentation:

  • Receipt of purchase
  • Photos of the jewellery
  • Valuation
  • Diamond/gemstone certificate (if applicable)
  • Proof of possession (you can do this by taking a picture of the item in front of a document with today’s date)

For watches, we’ll also need a warranty card and an image of the back of the watch.

 

Gold Bullion and Loose Coins

We’re good at what we do because we live and speak jewellery. We have a profound appreciation for the workmanship and quality of your gems and precious jewellery. Because we focus exclusively on jewellery, we don’t cover items like gold bullion and loose coins, as these items are classified as commodities and not personal jewellery.


While we don’t offer legal advice regarding insurance for your gold bullion and loose coins, we know insurance alternatives exist. Look into the details of your home and contents policy, or seek additional safeguards such as bank safe deposit insurance.

 

Artefacts

Family heirlooms and museum-grade objects deserve special attention and risk-mitigating protections, to be sure. We recommend that you find insurance that is as focused on these unique items as we are on jewellery.

 

Antique Jewellery

If you have an antique item that may have some wear and tear, if it is disclosed clearly to us, we may be in a position to insure it.

 

Ivory

We cover nearly all fine jewellery and luxury watches at Q Report, but we don’t cover ivory.

 

To learn more about our customer-favourite jewellery cover, get in touch with us at Q Report. You can also receive an instant online quote for your favourite pieces. We look forward to protecting the things you love.

 

Q report

Jewellery Insurance Instant Quote

Global-Calculator-Background_resized

Jewellery Insurance Instant Quote

PLEASE CONFIRM YOUR DETAILS AND SELECT THE BEST TIME FOR US TO CALL YOU

BACK TO YOUR QUOTE

SEE WHAT OUR CUSTOMERS SAY ABOUT US

Related Articles

How to Protect Your Luxury Watch Collect...

Travelling with luxury watches requires extra care and attention. Whether y...

Preserving Pearls: The Gentle Art of Pea...

Pearls are unlike any other gemstone. As organic treasures born from the oc...

Why Pink Diamond Engagement Rings are Tr...

Pink diamond engagement rings have captured the hearts of couples around th...

Read what's next

Vector (25)

Engagement Ring Budget Calculator

What you need to save to meet your timeframe and budget is:

This has not taken cut, colour, clarity or carat, your financial situation or your partners taste into account. There are many factors that can reduce or increase the value of an engagement ring.


Not sure where to start?

Speak with one of our Q Certified Jewellers to find out what you can afford, what your partner is looking for and what will financially work best for you.

Find your local jeweller
How much would insurance cost?
Get an instant quote