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Legal Centre

Start with the Product Disclosure Statement and Target Market Determination. Together, they explain what the policy covers, what it excludes and whom it's designed for. The supporting documents are below.

  • Key Document

    Product Disclosure Statement

    The PDS, Financial Services Guide and Policy Wording in one booklet. What's covered, what's excluded and how claims work. Read it before you buy.

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    PDF, dated 31 December 2024

  • Key Document

    Target Market Determination

    Whom this policy is designed for, who it isn't suitable for, and how it's distributed and reviewed.

    Download PDF

    PDF, published January 2025

  • Supporting Document

    Privacy Policy

    What personal information we collect, why we collect it and who we share it with.

    Download PDF Download
  • Supporting Document

    Website Terms of Use

    The terms that apply when you use the Q Report website.

    Download PDF Download
  • Supporting Document

    Complaints and Disputes

    How to make a complaint, how long we take to respond, and how to take it to AFCA if you're not satisfied.

    Download PDF Download
  • Supporting Document

    Customers Experiencing Vulnerability

    How we support customers experiencing vulnerability or family violence, and how to ask for extra help.

    Download PDF Download