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I could not be happier with the service provided by Q Report. All my questions were answered and it was never any trouble making amendments to my policy. The process of ensuring my purchase was extremely easy and very professional. Thank you Q Report.
I never make google reviews however the service I received was beyond my expectations. My claim was approved so quick I was surprised with the turnaround. My premiums didn’t go up as well even with a claim couldn’t be happier.
I didn’t know ensuring an engagement ring could be this easy!! The service was great and the experience so seamless!! Highly recommended - Thank you Q Report team!!
Undoubtedly the BEST jewellery insurance available. General household policies don’t even come CLOSE to being adequate or compare to what you get from QReport. Going back to my jeweller was one of the most critical things for me, and this was guaranteed. They are so easy to deal with too and are actually a pleasure! Something definitely unexpected in the insurance industry. Highly recommend!!
Q Report are professional and quick to reply. The helpful team answered all my questions and concerns via email and made the process so easy. Thanks for tending to our specific individual needs and taking the time to explain the policy coverage via email and over the phone. Great customer service and insurance coverage for my engagement ring.
Was looking for a jewellery specific insurer and went with these guys based on the many positive reviews, the ease of the website and the very comprehensive policy they offer. Extremely responsive customer service agents - Susan was extremely helpful in sorting out my cover and, having compared them with a few of the bigger insurers, I feel my premium is really reasonable - especially for the level of cover I'm getting and the fact that I can go back to my specific jeweller should anything happen to the piece! Thanks guys.
Wow! First time ever, dealing with an insurance company that shows understanding and empathy. In difficult circumstances surrounding the loss of some personal items, the company rep I dealt with (Susan) managed to make me feel reassured and cared for. The claims process was clear and straightforward - and I always dealt with the same person. Payout was prompt and fair. Cannot speak highly enough of this company. Made a horrid experience, a little less awful.
On behalf of Milind, Kathryn and Team at Anthony’s Fine Jewellery Mount Ommaney we would like to pass on a big Thankyou for all the past, present and continued help and support that is given to us over the phone and by email very promptly by both Sarah & Kim, even after hours. This support that we receive from both the lovely ladies makes our insurance processing and business run smoothly. Also to insure that our clients are looked after in a prompt and caring manner, without worry to protect the things they love.
I would recommend Q Report to anyone looking to insure jewellery. Making a claim was so easy and straight forward; exactly the type of service you need at the stressful time of losing or damaging a prized possession.
Fantastic service from the team at q report! I wasn’t expecting to have to make a claim but when I did I was blown away with how easy and stress free it was. Couldn’t be happier with how everything was handled. 10/10 would use again to insure any precious jewellery.
It is perhaps surprising to link the words” Insurance company” and “totally hassle free, friendly and prompt service” however this is what I have experienced when contacting Q Report yesterday with a potential claim. The service level has been excellent.
Fantastic, very friendly and extremely quick to process. Insurance for engagement ring all arranged within the hour, and called to confirm during the process. Highly recommend.
As a jeweller with my own piece insured through Q Report, I highly recommend it to my customers as the best option for jewellery insurance. Worldwide cover, great service and cover that allows you to return to the same jeweller you originally purchased from… it’s a no brainer.
Getting a quote and organising insurance was so easy with Q Report. The website is very user friendly and the customer service team were helpful and professional. Susan was so lovely - thank you for handling everything so quickly and making sure that a policy was in place within hours of my initial query!
I spoke to Garry. He was very helpful and made the process easy and straight forward. There was no pressure from
If your jewellery means something to you, it deserves to be protected. Your Q Classic policy is designed to provide comprehensive cover for items $5001 and over.
Jewellery doesn’t need to cost tens of thousands of dollars for it to be priceless. Your Q Pocket policy protects your jewellery with specialised cover and generous policy benefits.
Jewellery doesn’t need to cost tens of thousands of dollars for it to be priceless. Your Q Pocket policy protects your jewellery with specialised cover and generous policy benefits.
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