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Why Q Report Jewellery Insurance?

Jewellery experts

You're speaking to people who live and breathe jewellery; not insurance salespeople.

World-leading insurer

Your policy is backed by a world-leading insurer of fine arts and valuables.

If you need to make a claim

You’ll deal directly with us. We won’t pass you from department to department or offload you to another company entirely. We'll be there for you when you need us.

The value of your jewellery

Q Report has the expertise to accurately revalue your jewellery at no charge to you.

Real experience

We have a rich heritage in the jewellery industry and have worked hard to forge a great reputation among jewellers and jewellery consumers.

5-star Customer Love

We have over 600+ 5-star reviews from our incredible customers, it's what makes us Australia’s leading provider of specialised jewellery insurance.

Your Benefits With Q Report Jewellery Insurance

We love jewellery as much as you do. We’ve created jewellery insurance that will protect your investment while allowing you to wear your stunning pieces as often as you like.

12 months worldwide cover

From the moment you leave your jeweller.

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Return to your original jeweller

Have your jewellery replaced or repaired by someone you trust.

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Annual revaluation

A professional revaluation - at no charge to you of course.

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Agreed value with up to 125% cover*

If replacing your jewellery will cost more than you bought it for, we've got you covered for up to 125%.

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Only $100 excess

No ifs or buts about it - we pride ourselves on providing absolute transparency.

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Claims won’t change your premium

Receive peace of mind that if you ever need to make a claim, it will not affect you in the future.

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Frequently Asked Questions

You asked, We answered.

What do I need to do in the event of a claim?

In the case of a claim, you will need to notify us directly. You can either call us on 1300 882 018 or email us at claims@qreport.com.au .

We will then guide you through the next steps where we will require a statutory declaration, and a police report (if lost or stolen).

We will then take care of the rest and liaise with your jeweller and the underwriter and keep you updated along the way.

How long does the claim process take?

It largely depends on how long it takes for you to send us your Statutory Declaration and Police Report (if applicable).

Assuming there are no problems and we don’t require any further information, claims are usually processed and approved within 5 business days. Although, we have had cases where this process has been completed within 1 day.

I’ve been dealing with my trusted jeweller for years and only want to use them in the event of a claim. Will this be a problem?

That we love to hear!

At Q Report, we appreciate the relationship you may have with your jeweller. We’ll always suggest that you go back to your original or preferred jeweller in the case of a claim. We will not dictate to you where you need to go to repair / replace your jewellery.

I purchased my ring overseas. What happens if I need to claim?

We regularly deal with jewellers from all over the world. If you wanted to make a claim and have your jewellery repaired or replaced by your jeweller overseas, we will liaise directly with that jeweller to get the necessary information to get your claim finalised as soon as possible.

Our Head Office team are also able to speak many languages so this makes the process much easier.

Can I get a cash settlement if I make a claim?

The aim of our policy is to put you back into the same position you were in prior to your loss. This means to replace the item jewellery in the case of a loss or repair it in the case of damage. In certain cases where it is impractical to replace or repair the item easily, we will discuss with the Insurer the cash settlement option.

Jewellery Insurance
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