How to Protect Your Luxury Watch Collection During Travel
Travelling with luxury watches requires extra care and attention. Whether you’re heading out for a b...
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When selecting jewellery insurance, asking the right questions can help you ensure your valuable items are adequately covered to suit your needs and objectives..
In this blog, we break down some of the key questions you may want to ask the insurance providers you are considering. We also answer these questions regarding Q Report Jewellery Insurance’s offering.
Please consider the Policy Disclosure Statement (PDS), Financial Services Guide (FSG) and Policy Wording as well as the Target Market Determination for a full list of terms, conditions and exclusions, and to determine if the product is right for you.
Jewellery is designed to be worn both at home and while out and about.
There’s no worse feeling than losing a sentimental and cherished possession, but even more so when it’s as valuable as jewellery. From outdoor activities to a night on the town or even household chores, many of us will unfortunately lose a prized piece of jewellery at some point in our lifetime. For example, read some of the stranger-than-fiction stories of how Australians lose their jewellery to see what we mean!
Theft cover is also an important consideration. Whether it's a robbery, burglary, or even pickpocketing while you travel, theft coverage is a consideration. This is especially true when luxury watch and jewellery theft is on the rise, with a reported 43% increase in high-value claims.
And remember, damaging your jewellery is an all-too-common problem, but organising coverage is even more essential if you lead an active lifestyle. For example, the most common ways that diamond rings can be damaged include contact with salt water, and everyday accidents. So whether you’re a lover of outdoor activities or simply someone who enjoys wearing your jewellery around the home, coverage against unforeseen mishaps may be a consideration.
With Q Report Jewellery Insurance, coverage extends beyond your home, allowing you to wear your pieces inside and outside the home. However, it is always a good idea to review the terms and conditions to understand the specific inclusions and exclusions of your policy.
Jewellery values can fluctuate, sometimes dramatically, due to changes in the price of metals, gemstones, or currency variations. These shifts can leave you underinsured if your policy does not take these changes into account.
With Q Report Jewellery Insurance, there is an extra buffer available of up to 50% of the insured value that can be utilised in the event of price fluctuations between renewal periods. Read on to find out how Q Report Jewellery Insurance’s complimentary annual revaluation works to assist in insuring you at the correct value.
Customer service can make all the difference when it comes to navigating insurance claims or getting questions answered quickly. It may be important to ask how your provider prioritises customer satisfaction and whether they have a proven track record of delivering excellent service.
At Q Report, we pride ourselves on offering exceptional customer service, reflected in our 5-Star Google Reviews. Our goal is to provide as seamless and supportive of an experience as possible, ensuring that our clients feel valued and confident in our service. We focus on making the claims process as transparent and hassle free as possible, so you can feel assured that we fulfil our promises.
Jewellery values can change significantly over time, making it important to ensure that your items continue to be insured at the correct value. If your policy doesn’t keep up with these changes, you could be underinsured, especially if the value of precious metals or stones increases.
Q Report Jewellery Insurance helps keep your coverage accurate with complimentary annual revaluations of your insured jewellery items. By adjusting your coverage amount to reflect current market values, we ensure that your jewellery is covered at its true value at every renewal cycle. This allows you to trust that you’re insured at the correct value, without having to take the time and effort to have your jewellery valued annually.
An essential consideration for globetrotters, worldwide coverage can provide insurance across countries. While many travellers still believe that travel insurance will provide comprehensive jewellery protection, this sometimes isn't the case. Travel insurance policies typically focus on broader trip disruptions, medical emergencies, or lost luggage, with jewellery coverage sometimes limited or requiring expensive add-ons. Be sure to check your specific policy so that you are sure of what is and isn’t covered.
With Q Report Jewellery Insurance, whether you’re travelling for business or leisure, your jewellery is covered worldwide. While there are exclusions for certain sanctioned countries, you can travel with confidence knowing that Q Report offers comprehensive protection for your jewellery while you’re on the move.
When insuring valuable items like jewellery, it’s important to know whether you’ll be covered for the full insured value in the event of a total loss. Some policies may only cover partial amounts, leaving you short when replacing your lost items.
At Q Report Jewellery Insurance, transparency is key. In the case of a total loss, you’re covered for as much of the full sum insured shown on your policy needed to put you back in the same position as you were prior to the loss and not just something close to that figure
Jewellery can be lost or damaged without any clear explanation, especially when worn daily. It’s important to know whether your insurance will cover mysterious disappearances or damage with unknown causes.
While it might sound impossible, these inexplicable mishaps account for a surprising 13% of Q Report jewellery insurance claims. Q Report Jewellery Insurance understands that losses and damage can happen at any time, often without you realising how. That’s why we cover loss, theft and damage even in the cases of mysterious disappearance.
When it comes to repairing or replacing valuable jewellery, many people prefer to work with their trusted jeweller to ensure continuity of craftsmanship, style and quality. Some insurance policies may limit you to using only their chosen service providers.
At Q Report Jewellery Insurance, we respect the relationship between a customer and their jeweller. We allow you to return to your original or preferred jeweller for repairs and replacements in the event of a claim, ensuring your pieces are handled by someone you know and trust. This flexibility ensures your jewellery receives the care and attention it deserves.
While not expressly a feature of many jewellery insurance policies, we believe it's one of our most essential differences. Whatever stage you’re at on your jeweller insurance journey, whether researching plans, asking for advice, or filing claims, you’ll want to know that you’re supported by informed and passionate professionals who know about the nuances of jewellery.
At Q Report Jewellery Insurance, we take pride in the fact that a significant majority of our staff have extensive experience working in the jewellery industry. Our team understands the unique needs and values associated with insuring fine jewellery. With in-house experts who have hands-on knowledge of diamonds, gemstones, metals and the latest jewellery trends, we are able to offer tailored service in combination with specialised jewellery insurance coverage. This ensures that every policy reflects the true value and craftsmanship of your jewellery, giving you confidence that you’re in good hands with the team at Q Report.
We all hope that these unfortunate incidents never occur, from loss, theft, or damage to an overseas mishap or natural disaster. But if they do, it's important that you deal with an empathetic and understanding team that provides a smooth and streamlined claims process.
At Q Report, we understand the sentimental value your jewellery holds. That's why we've designed our claims process to be as simple and stress-free as possible. Our dedicated claims team is available to answer your questions and guide you through each step. You can easily lodge a claim online or by phone, and we'll work diligently to resolve your claim quickly and fairly.
At Q Report Jewellery Insurance, we encourage you to ask us these important questions and any others you might have. Our goal is to provide you with comprehensive coverage and excellent customer service.
If you’re looking to add comprehensive coverage to your collection, consider Q Report. From loss, theft and damage to worldwide cover and mysterious disappearance, we’re proud to provide ALL of the insurance features explored in this article.
To discuss how to find the right jewellery insurance in Australia for you, contact our team for a conversation and get your free insurance quote online today.
This article is advisory in nature and is offered as a resource to be used together with your professional insurance advice. It is an overview only and is not intended as a substitute for consultation with your insurance advisor or other professional advice.
Please note that the Q Report policy has certain exclusions. For a comprehensive understanding of coverage and exclusions, please refer to the Policy Wording and PDS. Some of the primary exclusions include loss to jewellery caused by:
An intentional act by someone covered under the policy such as stealing, theft, or other misappropriation
Certain events including acts of war, nuclear and chemical hazards
Wear and tear, gradual deterioration, rust, and corrosion.
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This has not taken cut, colour, clarity or carat, your financial situation or your partners taste into account. There are many factors that can reduce or increase the value of an engagement ring.
Speak with one of our Q Certified Jewellers to find out what you can afford, what your partner is looking for and what will financially work best for you.